NHTSA Complaint #11545023 — 2021 MAZDA CX-5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11545023 |
| Vehicle | 2021 MAZDA CX-5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
On 8/7/2023 I noticed that there had been intermittent engine oil level alarms on my phone's Mazda app over the previous several weeks starting on 7/14/2023. In none of the instances did the low oil level light on the instrument cluster light up. I checked the oil level and it was at the bottom of the indicating range on the dipstick. I added 1 quart of oil to bring the level to the top of the indicating range. The oil had last been changed by a Mazda dealer on 10/31/2022 at a vehicle mileage of 13,699. On 8/18/2023 when I took the vehicle in to the Mazda dealer to check this issue the mileage was 20,432, a difference of 6,733 miles. That mileage was well within the owner's manual prescribed service interval mileage. There is no oil on the floor of the garage under where the car is parked leading me to believe the oil has been leaking into the combustion chamber. My vehicle is covered under Mazda Technical Service Bulletin 01-012/21 which offers a possible explanation. I suggest my VIN should be added to TSB 01-003/23 which covers the repair. Without fixing this oil leak, my engine is at risk of catastrophic failure due to low oil level.
Related Complaints for the 2021 MAZDA CX-5
Other ENGINE Complaints
#11700495
LOW ENGINE OIL LEVEL light on about 1000 miles from last oil changed. Dealer fixed the Mazda recall code: P250F on Ju...
#11696729
The contact owns a 2021 Mazda CX-5. The contact stated that the Front Brake System Malfunction, Forward Brake Malfunc...
#11676813
..... ON AT LEAST 5 SEPERATE OCCASIONS OUR 2021 MAZDA CX5 SUV ACCELERATED TO A HIGH RATE OF SPEED (ON IT'S OWN). IT H...
#11653373
No codes, dealer unable to duplicate. I have been hearing a lifter tick come and go for months (since February ) with...
#11634704
Car engine shut down and slowly came to a full stop on the highway on 1/4/25, putting myself and my daughter of being...
Recent Complaints for the 2021 MAZDA CX-5
#11711078
TIRES:SIDEWALL
The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, ...
#11711078
TIRES:TREAD/BELT
The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, ...
#11709239
AIR BAGS
I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a ...
#11709239
BACK OVER PREVENTION: WARNINGS
I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a ...