NHTSA Complaint #11544987 — 2017 BMW X1

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11544987
Vehicle 2017 BMW X1
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

This week, again, the rear hatch came down on me as I was loading groceries and while I tried to fend it off, giving me a bruise on my lower arm The rear hatch door randomly closes while I am loading/unloading the rear of the X1. In the past I thought it might be the key fob being bumped in a purse or pocket, but NO. It happens randomly. It beeps its warning thank goodness, but has put me, my grandchildren, and others helping load at risk several times since we purchased this car in 2017. I thought this might be peculiar to my car alone, but now see others with the same complaint! I will not let my grandchildren stand around the back of the car when loading. BMW will be sued by someone, bet on it, if it hasn't already happened, if any child or animal is injured due to this problem. The force was strong enough to bump and bruise an adult, let alone a child! My dealer listened to my complaint, but offers no solution...I have no paperwork to this effect. This is a safety and public relations nightmare for BMW that it has not been addressed already...

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