NHTSA Complaint #11544978 — 2019 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11544978
Vehicle 2019 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

2.0 engine loss of power and stalls. Engine makes knocking noises and timing chain slipping. First reported to dealership on August 21 and was told they could not be able to look at the car for three months. Vehicle was kept out of service for four weeks. Reported to dealership again on 9/14/2023 and visited the dealership on 9/16 after no response. Also notified the dealership of recall involving this year model engine but received no recall notice from Hyundai. All symptoms of this recall were experienced with this vehicle.

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