NHTSA Complaint #11544829 — 2021 CHEVROLET BOLT EV

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at an undisclosed speed, she was unable to keep the vehicle centered, and the vehicle was pulling either to the left or the right. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that a front alignment was required. The vehicle received the front wheel alignment, but the failure reoccurred. The vehicle was taken back to the dealer two additional times, but a cause for the failure was not determined; but the vehicle received a second alignment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear axle. The rear axle was replaced, but the failure continued. The manufacturer was notified of the failure and agreed to buy back the vehicle. The failure mileage was 691.