NHTSA Complaint #11544727 — 2017 PORSCHE MACAN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11544727
Vehicle 2017 PORSCHE MACAN
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

It was noted there is fogging, spiderweb type cracks, and discoloration on the inside of each headlight lens. It was discovered through conversations at the dealership and online research that a chemical reaction between the factory lens coating and the gas emitted by the headlight bulbs was the likely cause. Lumen output has gradually decreased as the issue grows worse and both lenses become more opaque in appearance. The car is available for inspection. We are asking NHTSA to investigate this issue for the following reasons: 1) This is a growing safety issue as lumen output is steadily decreasing 2) This is unrelated to regular service/maintenance or any culpability on behalf of the owners 3) Absent replacement, this issue cannot be corrected by the owners 4) It has been reported to be a growing issue among numerous Porsche Macan owners. I asked Porsche if it was covered under the warranty, they stated it was not. They did examine the car. No warning messages.

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