NHTSA Complaint #11544653 — 2017 CHEVROLET BOLT EV

My steering was difficult to turn and would not automatically return to center. It was difficult to keep the vehicle pointed in the right direction without a lot of effort. I brought the vehicle to the dealer and they first reprogrammed the power steering module, but that did not resolve the problem. They then did diagnosis with GM and found that the steering rack (steering gear) was binding and required replacement. There were no warning lamps or codes that appeared to be raised as part of the failure.