NHTSA Complaint #11544590 — 2017 TOYOTA RAV4 HYBRID

The contact owns a 2017 Toyota RAV4 Hybrid. The contact stated that on numerous occasions while the vehicle was being charged, the battery intermittently failed to charge. As a result, the vehicle failed to start. The contact stated that unknown warning lights were illuminated but turned off after the battery was on charge mode. The vehicle was taken to the dealer where the cause of the failure could not be determined, and the failure recurred. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle needed to be driven more often. No further assistance was provided. The failure mileage was approximately 41,000. The VIN was unavailable.