NHTSA Complaint #11544314 — 2023 KIA SPORTAGE FORWARD COLLISION AVOIDANCE: WARNINGS

Complaint Details

ODI Number	11544314
Vehicle	2023 KIA SPORTAGE
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	September 10, 2023
Date Filed	September 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While driving my Kia Sportage 2023 w/ just 9000 miles brand new car the entire display screen went black. The car continued at the same speed, but I was unable to see any navigation such us my speed, signaling, etc. I was unable to pull over due to my location in the highway. It was terrifying. Within 10 seconds the screen came back to normal. As of right now KIA is refusing to examine the issue in my car until I provide them with evidence of the problem. Therefore, I need to continue to drive it until I can record it in a video (while driving) and present it to them. My car as of right now is not recalled. Please help address this issue with these models and the lack of responsibility Kia is taking by risking drivers to get on accidents due to this issue. Thank you 1

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