NHTSA Complaint #11544254 — 2016 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11544254
Vehicle	2016 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	September 2, 2022
Date Filed	September 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

This is in reference to Safety Recall 22S56. The recall talks about the possibility of the vehicle catching fire. I received the recall over a year ago and have contacted the dealer several times and they keep saying that a replacement part is on backorder and there's no timeline for when it'll be available. Meanwhile, I feel like my vehicle could potentially catch fire at any time. Are they allowed an unlimited amount of time to resolve the issue? I'm wondering if there's any recourse for me to get it fixed. Also, what if the vehicle catches fire before they get around to fixing it? Are they responsible for replacing the vehicle?

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