NHTSA Complaint #11543837 — 2022 LEXUS GX

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11543837
Vehicle 2022 LEXUS GX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.

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