NHTSA Complaint #11543768 — 2023 KIA SPORTAGE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11543768
Vehicle	2023 KIA SPORTAGE
Component	SERVICE BRAKES
Date of Incident	September 8, 2023
Date Filed	September 11, 2023
Mileage	450 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures was not determined. The local dealer was notified of the crash. The manufacturer has not yet contacted us. The failure mileage was 450.

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