NHTSA Complaint #11543614 — 2019 FORD ECOSPORT
LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA
Complaint Details
| ODI Number | 11543614 |
| Vehicle | 2019 FORD ECOSPORT |
| Component | LANE DEPARTURE: BLIND SPOT DETECTION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I took my car into the ford dealership in Temecula. California and I wanted the seat repaired to warranty specific help. Right after I purchased the car I was in really bad traffic on the Temecula freeway and I leaned back and the seat made a popping sound. I’m now being told by ford Temecula Gosch dealership service dept that they will not fix the seat because it’s not a defective seat and they will not let me speak to anyone in the warranty dept. I’m hoping you can help me get this seat fixed as it slides when I turn my car to the right or left and now I’m having pain in my right leg and back. I’ve taken my car in several times for help and they just play games.
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