NHTSA Complaint #11543607 — 2021 AUDI A6

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11543607
Vehicle 2021 AUDI A6
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.

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