NHTSA Complaint #11543580 — 2020 HYUNDAI KONA ELECTRIC

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11543580
Vehicle	2020 HYUNDAI KONA ELECTRIC
Component	SERVICE BRAKES
Date of Incident	September 9, 2023
Date Filed	September 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving at about 45mph and my vehicle brakes suddenly stopped responding. The car alarms went crazy and said "regenerative brake failure" which is fine and all, but why the hell would the regent failing impact my ability to stop entirely? I could not get the vehicle to respond by pumping the brakes, so I put my flashers on and rolled into a lot and thankfully didn't kill anyone. Rolled into an uphill spot, thanked the curb, and engaged the ebrake which I'm not sure actually worked. The brake was both firm and soft when pressed. That was terrifying and I was literally just on the freeway.

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