NHTSA Complaint #11543428 — 2022 VOLVO XC90

The vehicle locking system malfunctioned, locking itself with the keys inside the vehicle. The vehicle was in park, the engine was off, I was only out of the vehicle for 30 seconds to 1 minute in time while filling my gas tank. My dog was inside the vehicle, in the back with no access to door locks or keys, it was 90* outside, he was locked in the car for 30minutes until the fire department arrived and broke the rear passenger a window. The vehicle will go in for diagnostic testing 9/12/23 at a Volvo dealership. Volvo USA refused to note the safety concern, they believe the vehicle operated as designed to self-lock if you forget. My vehicle has never self locked in the 1.5 years of owning it, rather it sends you an alert to your phone to inform you that it is unlocked- it does not lock itself. There have been no lights to alert of any possible concerns.