NHTSA Complaint #11543388 — 2021 FORD F-250

The contact owns a 2021 Ford F-250. The contact stated that while reversing, the rearview camera was very foggy. The contact stated that the failure had been recurring. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V644000 (Back Over Prevention) because the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.