NHTSA Complaint #11543325 — 2019 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11543325
Vehicle	2019 RAM 1500
Component	STEERING
Date of Incident	February 8, 2022
Date Filed	September 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Was driving, hit a moderate sized pothole and lost all power steering. Steering became extremely stiff and hard to turn. Was almost impossible to make turns to get out of the roadways. Vehicle had 42000 miles on it at the time of the incident. Steering rack needed to be replaced. Power steering rack should not fail under normal use conditions, especially when hitting said pothole did not damage any other suspension components, nor knock it out of alignment.

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