NHTSA Complaint #11543300 — 2012 CHEVROLET TRAVERSE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11543300
Vehicle 2012 CHEVROLET TRAVERSE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

We got sold a car without a catalytic converter. We’ve been talking to the dealership responsible, and they literally admitted over the phone that they sold us the car without it on “accident” which still makes it an illegal sale. They offered us half of what they owe due to this and we’ve had enough and want to take this further. As you can clearly see in the photo the flanges of the old catalytic converter were cut out and they welded in a straight pipe and it even has holes in it already. This is a huge problem. Also, I read that it’s a 25,000$ fine for a dealership selling a car in this condition and id like if that was enforced in this situation because they’ve done similar to others in the past. + our money back rightfully so…

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