NHTSA Complaint #11543279 — 2023 NISSAN ALTIMA

The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.