NHTSA Complaint #11543147 — 2019 AUDI A6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11543147
Vehicle 2019 AUDI A6
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.

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