NHTSA Complaint #11543137 — 2012 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11543137
Vehicle 2012 FORD FOCUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

Not even a month ago my car started jerking when taking off like hard enough to practically put you through the windshield. It almost stalled on me at a stop sign. I have the customer satisfaction program 14mo2 letter from Ford about my TCM replacement. But I believe it is the power shift dual clutch in transmission that’s having the issue.. I called Ford today because the dealership I want to take my car to wants to charge me $4000 if it’s not the TCM. Apparently there have been issues with the powershift clutch transmission and that the coverage that they had to fix that issue has expired years ago. I cannot drive it out of my small town for fear of it breaking down on me. I found out the TCM had been replaced in 2016 and I’ve only had this car six months to seven months tops and it only has 75,000 miles on it. It revs up real high and does not shift gears properly. I am afraid to take it out on a highway or anything afraid it might cause an accident and Ford told me they will not fix it unless I pay for it if it’s the powershift dual clutch. I thought ford was supposed to fix any transmission issues whether under warranty or not. These safety issues could get someone killed!

Related Complaints for the 2012 FORD FOCUS

Other UNKNOWN OR OTHER Complaints

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#11667109 Unknown
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#11652609 The TCM on the transmission needs fixed they said i could get a rental car.

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