NHTSA Complaint #11543053 — 2023 JEEP GRAND CHEROKEE 4XE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11543053 |
| Vehicle | 2023 JEEP GRAND CHEROKEE 4XE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
The engine shuts down while driving. There was a recall on 2022 Jeep Grand Cherokee L, there’s a current recall on 2023 Jeep Wrangler xe, and now my Jeep Grand Cherokee xe is experiencing the same malfunction. This is extremely dangerous since the vehicle loses power and comes to a stop while in the middle of driving. I came very close to being rear ended on 2 occasions. I had a service appointment with the Jeep dealership today and they confirmed that they were able to reproduce this today, so thankfully my vehicle will get fixed. No warnings appear on the vehicle’s display when this occurs. You have no warning and the vehicle simply stops. When this happens, I’ve been able to turn my car off and then back on again and it starts running again. This is an extremely dangerous flaw. I feel that it’s Jeeps responsibility to keep their customers safe by inspecting all similar vehicles to ensure that they are not selling a death trap to an unsuspecting customer. My vehicle is only 2 months old. In addition to this issue, I have had my air conditioner not cool when turned on, the navigation system refreshes over and over, the auto interior lights on the car brighten rather than dim when it’s dark, and the vehicle is already shifting rough. I have read that Jeeps are notorious for transmission issues. Unfortunately, I learned these thing after purchasing the $60,000 vehicle. I urge everyone who reads this to please research your vehicles (past and present models) to ensure you are making a safe decision prior to making a purchase. What I have read on Jeeps is truly eye opening. I would have never purchased this vehicle or any other Jeep, Chrysler, Dodge, or Fiat vehicles had I known prior. These are all made by Chrysler and all have similar issues. I really hope this message brings light to this widespread issue in the attempt to save lives.
Related Complaints for the 2023 JEEP GRAND CHEROKEE 4XE
Other ENGINE Complaints
#11705308
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (E...
#11705398
The contact leased a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 ...
#11649647
On multiple occasions my 2024 Grand Cherokee 4XE will flash "Service Hybrid System" and cut out while driving. Brakes...
#11645406
1: When driving on highway ramp onto highway vehicle lost power when automatically switching from electric to hybrid...
#11645124
The contact rented a 2023 Jeep Grand Cherokee. The contact stated that while driving 60 MPH, smoke was emitting from ...
Recent Complaints for the 2023 JEEP GRAND CHEROKEE 4XE
#11708063
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA Campaign Number: 25V74100...
#11705308
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (E...
#11705398
ELECTRICAL SYSTEM
The contact leased a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 ...
#11650529
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the automatic e...
#11649647
ELECTRICAL SYSTEM
On multiple occasions my 2024 Grand Cherokee 4XE will flash "Service Hybrid System" and cut out while driving. Brakes...