NHTSA Complaint #11542989 — 2009 JEEP PATRIOT

The contact owns a 2009 Jeep Patriot. The contact stated while driving 55 MPH, the rear end of the vehicle was swaying from side to side. The contact was able to continue driving. The vehicle was taken to a tire repair shop for alignment and tire rotation services; however, the contact was informed that the services could not be performed because the rear crossmember was severely corroded and fractured, which caused damages to the rear tires. Additionally, the mechanic informed the contact that the front crossmember was corroded. The vehicle was towed to the residence of the contact's mother. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: 23-007-17 REV.B, because the TSB had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000. The VIN was unavailable.