NHTSA Complaint #11542920 — 2019 JEEP WRANGLER

I got letter from MOPAR back in February 2023 stating there could be a problem with my Jeep. At the time there was not problem. A week and a half ago around Aug. 23, 2023 my jeep started smelling hot while driving and there is a rattle between 3rd and 4th gear. My jeep is a manual transmission. I took it to LaFontaine Chrysler Dodge Jeep Ram of Clinton, 1111 W Michigan Ave, Clinton, MI 49236; [XXX] . They told me it would be $1100 to just look at my Jeep and diagnose it, after confirming it was the clutch that is the problem. They proceeded to tell me it would be $3600 to repair the clutch. They never told me there was an open recall on my Jeep. I remembered getting the letter in the mail from Mopar so I found it. The recall was indeed for the clutch. The dealership never even mentioned the recall. They just wanted me to pay for the clutch. I called them back and asked them why they didn't tell me about the recall. They told me that it wasn't a "real" recall yet. I told them I looked it up on their website and it said it was. He told me since there is no remedy I just have to pay to have it fixed. He offered no other alternative so I am without a vehicle. I called Mopar to try to complain but they said they have nothing to do with dealerships but gave me a case number # [XXX] and said they had no idea when the remedy would be available and that there was nothing they could do. I told them I was without a vehicle and they told me to take my Jeep to another dealership. I asked them if that would change the outcome and they said no but maybe they would say it wasn't the clutch. I am already out $300 from having this dealership. Please help me. I am getting no help and I am without a vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)