NHTSA Complaint #11542885 — 2020 GMC SIERRA 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11542885 |
| Vehicle | 2020 GMC SIERRA 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I have a 202 GMC Sierra 1500 with a 3.0 Duramax with 95,000 miles. I have hade 2 glow plugs replaced under warranty and took in for a third glow plug. They stated that the there was a software update that could fix it, but I would have to pay for it. The vehicle has a 100,000 mile warranty and the software update is to fix a powertrain item that is covered under the 100,000 mile warranty. This is also an issue with bad software that disables the remote start. Not sure why I have to pay for this software upgrade to to a GM issue from day 1.
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