NHTSA Complaint #11542802 — 2006 HONDA RIDGELINE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11542802 |
| Vehicle | 2006 HONDA RIDGELINE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
My vehicle was recalled for the rusting rear frame (Honda Case # [XXX]) which I took into the local Honda dealer (Stafford Brown in Arlington VA). The service manager at the dealer explained the subframe is rusted extensively to the extent that it is a safety issue. The service manager noted, while the vehicle passed the required Honda test specified in the Honda recall, it is a hazard, and the vehicle would likely fail the same test in 6 to 12 months. The service manager noted they can only address what is specified in the recall. The manager submitted the concern and pictures to the Honda DPSM. The manager also provided me with a copy of the pictures. I also submitted the pictures, to include the email from the service manager to Honda USA. Honda USA rep, Ms [XXX] , (case # [XXX]) contacted me and apologized for the situation I am in but offered no means to address the safety concerns. Honda could not explain why they have no remediation for the rust issue that is still a safety hazard when the recall was for rust. Honda is not addressing the issue that they responsible for and was required to remedy by NHTSA, which is rust. I am attaching the pictures and emails sent to me by the Honda Service Manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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