NHTSA Complaint #11542383 — 2014 CHEVROLET EQUINOX

In late March 2023, my wife's 2014 Chevy Equinox was take to a store, and when she returned the car was dead and would not start. Not a single warning light or indicator went off on her way there. She called our local mechanic, who towed it to their shop and after diagnosing the problem told her the engine was dead from burning up every bit of oil in it. We have tried to 5 months to write and talk with Chevrolet/GM for assistance and got nothing but "we're sorry". At their direction we tried to take the vehicle to the closest Chevy Dealer to get their official diagnosis, but they never returned our calls. MY wife needed a vehicle to get to work, her vehicle booked out at $10-12,000 and had recently been paid off. We were forced to buy a replacment vehicle at an inflated price and interest rate due to the market. This is a know problem in Chevy vehicles and they have not lifted a finger to help or issue a recall even though it is well documented their vehicles had this problem on models from 2010-2017.