NHTSA Complaint #11542249 — 2018 HONDA ODYSSEY

When the vehicle’s auto start-stop feature is active, the feature will malfunction causing the engine to not start properly. Instead, the vehicle stalls and must be restarted manually. However, there are many occasions when the vehicle does not start manually either. In these cases, it takes many attempts to restart the vehicle. While these events are happening, the vehicle displays an error message for the auto start-stop feature on the instrument cluster, and the instrument cluster will flicker on and off. The events often occur during the middle of an intersection and attempting to turn in front of oncoming traffic. It creates a very dangerous situation. the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others because the issue occurs regularly, and the dealership has asked us to come back when the problem is occurring. The problem has not been reproduced or confirmed by a dealer or independent service center. However, there are other Honda vehicles (e.g., Honda Pilot) which have the exact same issue, and a recall has been issued for those vehicles but not the Honda Odyssey.