NHTSA Complaint #11542137 — 2015 MINI COOPER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11542137
Vehicle	2015 MINI COOPER
Component	ELECTRICAL SYSTEM
Date of Incident	July 23, 2023
Date Filed	September 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving on freeway in 109 degree temp the service engine light came on. Proceeded with trip home (approx 2 hrs). Made a service appt online with Mini of Stevens Creek which was for 3 days later. Upon inspection it was found that vehicle had multiple problems. Service Advisor would not allow me to drive vehicle home while awaiting parts that were on B/O. Estimated it could be as long as 2 months before repaired because there were 391 units coming in next delivery but my vehicle was number 403 on the list requiring this part and would have to wait for the following months delivery. I was quite alarmed of the repairs needed since my vehicle has <28,000 miles and well maintained.

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