NHTSA Complaint #11542072 — 2016 FORD EXPEDITION

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact took the vehicle to the local dealer and had the recall repair completed. The vehicle was repaired; however, four days after the repair, the air conditioning failed to operate properly. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the blower motor to be replaced a second time. The vehicle was repaired but while being serviced the dealer informed the contact that the failure had recurred. The dealer informed the contact that the pigtail needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 137,415.