NHTSA Complaint #11541931 — 2023 KIA CARNIVAL
LANE DEPARTURE: LANE KEEP: STEERING ASSIST issue reported to NHTSA
Complaint Details
| ODI Number | 11541931 |
| Vehicle | 2023 KIA CARNIVAL |
| Component | LANE DEPARTURE: LANE KEEP: STEERING ASSIST |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,337 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
The contact owns a 2023 Kia Carnival. The contact stated there was oil leaking from the vehicle onto the floorboard nearby the brake pedal. The contact took the vehicle to the dealer who diagnosed that a seal for the steering column was leaking and could cause the steering wheel to seize while driving. The Lane Keep Assist and Steering Assist would deactivate independently. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 3,337.
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