NHTSA Complaint #11541903 — 2022 VOLVO XC90

The contact's father owns a 2022 Volvo XC90. The contact stated that upon entering the garage where the vehicle was parked, he became aware that the vehicle was idling and had turned on remotely. The contact stated that a message displayed on the instrument panel stated that the vehicle was remotely started by an unknown app. An undisclosed dealer was notified of the failure and an appointment was scheduled. The contact was concerned for his family’s safety. The manufacturer was notified of the failure and informed the contact that the app had been deactivated and advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 11,400.