NHTSA Complaint #11541859 — 2018 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11541859
Vehicle 2018 FORD FOCUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Slave cylinder on 2018 limited edition focus rs, i was driving home and pedal instantly fell to the floor! In the middle of the highway right before my exit and I had to do some rather scary driving when the car wouldn't change gears & stalled. I had to get the car to emergency lane/shoulder to pull over! No previous signs/warning lights or vehicle drive ability leading up to complete catastrophic failure of said slave cylinder. It's currently at the dealership where I had it towed with the clutch still on the floor &. Although the clutch was still on the floor the dealership took 2 DAYS TO "DIAGNOSE" the issue with the vehicle when its obviously a hydraulic issue with either the master cylinder or slave cylinder smdh thats an issue in of its self but i digress.The dealership did confirm that it is indeed a complete failure of slave cylinder. I've read that this is a known issue with ford focus vehicles that ford is well aware of yet they haven't recalled this part let alone acknowledge said issue when brought in for replacement. This is the 2nd time I have an issue with the slave cylinder which I had replaced 26,000 miles ago my vehicle currently has 126,699 but I replaced slave cylinder @ 104,568 miles so new slave cylinder doesn't even have 30,000 miles on it.

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