NHTSA Complaint #11541789 — 2014 VOLKSWAGEN GOLF

My vehicle has (2) serpentine belts, and (2) Belt Tensioners. (1) Tensioner is for the belt that engages the Water Pump, Alternator, Power Steering and then has (3) Idler Pulleys. The other one is the AC Tensioner, that belt routes from the AC Compressor to the Crank and the AC Tensioner. The AC Compressor is a dual belt pulley. So the AC Tensioner is suppling the power for the Accessory Belt to spin, and operate the cooling system, charging system, and power steering. Recently the Accessory Belt ripped, and since the belts and the tensioners have yet to be serviced, I planned on doing both tensioners and belts. Upon replacing the components with new ones, the AC tensioner rubs against the Accessory Belt, which will def cause the belt to rip. Further investigating, I saw the original AC Tensioner has a cut out on the side of the housing made, so that the Accessory Belt will not rub against it and spin freely. I called VW Service, O Reillys, Auto Zone, Advanced Auto, and none of the tensioners have the cut out, they all have the same tensioner that is being sold. So what do I do now? Vehicle is not drivable, and without the correct part, this vehicle is unable to safely drive. Once that belt rips, cooling system won’t work, charging system and power steering. My vehicle has almost 200K and is mechanically sound, I maintain the maintenance on this vehicle to a T. Yet I am unable to purchase a part that is needed to ensure this vehicle continues to operate safely, due to a complete engineering design mistake. In which it seems to be completely covered up, because how many people will really service the tensioner. Well I did, and I would like my vehicle to run again, seeing as how the manufacturer decided to make this shortcut, and cross there fingers and hope no issues arose