NHTSA Complaint #11541576 — 2022 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11541576
Vehicle	2022 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	March 9, 2023
Date Filed	August 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.

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