NHTSA Complaint #11541103 — 2020 THOR MOTOR COACH MIRAMAR

While driving on the highway at 60 MPH in a thunderstorm, the passenger windshield wiper collided with the driver's windshield wiper and became entangled with each other. I completely lost all wiper function and could no longer see the road. This was a life-threatening situation, with traffic all around us, and luckily, I was able to pull off the highway after about a quarter of a mile until the rain subsided. My wife and two grandchildren were in the RV at the time and this could have been a disaster. I called Thor this morning and they are tight-lipped about this problem happening to others, but I see in online Thor forums that even after an earlier recall, it is still happening to more recent models like mine. In my case, the splines on the passenger wiper arm are totally stripped, as are the spices on the wiper arm pivot shaft. The driver's wiper was OK after taking it off and re-aligning it, but may not hold since those splines were also partially stripped. Thor needs to take responsibility for putting in such an unreliable wiper system which is manufactured by Wexco Industries. I'm now stuck with $500 in parts (more if the driver's side also needs replacement), not including labor, to "fix" their poorly designed wiper system, not to mention the near disaster we experienced.