NHTSA Complaint #11540973 — 2021 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11540973
Vehicle	2021 JEEP WRANGLER
Component	ENGINE
Date of Incident	August 20, 2023
Date Filed	August 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I went to the dealership. They said since there were no lights or messages on dashboard they really couldn’t do anything. I insisted on them looking at it and they scheduled an appointment a week later. They said I have to leave the car with them for a week so they can look at it. They won’t give me a loaner to drive and they are short staffed so the car just sits on their lot for a week. This is completely unacceptable. There was no sense of urgency on something that could’ve turned into a tragic accident driving on the highway in Chicago. I took the car home. It was driving ok this week until today Saturday 8/27, my appointment is for Monday and car is completely dead and won’t start.

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