NHTSA Complaint #11540753 — 2016 MAZDA MAZDA3

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11540753
Vehicle 2016 MAZDA MAZDA3
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Recently noticed the odor of unburned gasoline, both inside and outside the vehicle. When driving, the ventilation system would flush this away in a few moments, but this phenomenon is new within the past few weeks. Our mechanic (not the dealer) traced the issue to the fuel tank, where the port for the fuel pump and sensors is located on top. This area is accessible by removing the rear seat cushion and a cover plate. He showed me how the fuel pump and sensor module has rusted to the thread of the port, preventing removal of the assembly, and that the port flange itself has rusted and has pin-holes, allowing vapor to escape. He was able to put slight positive air pressure to the tank as a test, and was able to cause liquid fuel to escape from the holes. The tank was about 3/4 full at the time. This seems like a serious safety issue. The port and matching threaded parts (fuel pump / sensor module) that inserts there should be corrosion-proof. I can provide a photo of the affected area if needed; I would get the image file from my mechanic.

Related Complaints for the 2016 MAZDA MAZDA3

Other FUEL/PROPULSION SYSTEM Complaints

#11615166 Fuel Tank has corrosion that allows vapors to enter the passenger compartment.
#11433978 Front end passages side shaking with 60 mhg. And some time smelling gasoline when first started up my car.
#11365959 DURING HOT SUMMER MONTHS WHEN RUNNING ERRANDS (FOR EXAMPLE) WHICH WOULD REQUIRE STOPPING AND RE-STARTING THE VEHICLE ...
#11298609 MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFT...
#10908084 FUELING CAR AND PUMP AUTO-SHUTOFF DID NOT WORK CAUSING GASOLINE TO OVERFLOW THE TANK AND SPILL ON THE GROUND. WAS NO...

Recent Complaints for the 2016 MAZDA MAZDA3

#11709605 ELECTRICAL SYSTEM The contact owns a 2016 Mazda Mazda3. The contact stated that while driving and while starting the vehicle, the instr...
#11680982 UNKNOWN OR OTHER The “spidering” on the infotainment screen is spidering making it hard to see when in reverse.
#11678732 POWER TRAIN I am writing to formally report a serious safety issue with my 2016 Mazda 3 manual transmission, which experienced a ...
#11676724 UNKNOWN OR OTHER The "Infotainment System" is activating itself and cycling through various options when I slow down or stop. It calls...
#11667630 UNKNOWN OR OTHER Mazda supposedly repaired/replaced the backup camera issue under the recall. However, within one day it was doing th...
Check any vehicle history by VIN - Free vehicle history report