NHTSA Complaint #11540646 — 2014 CHEVROLET EQUINOX

At 68,000 miles, my engine failed. The dealership, who had just performed a routine oil change 5 days prior, said my timing chain slipped/broke and I needed a new engine. There was no warning, no lights, no signs at all that something was wrong with my engine. It started shaking and within seconds, just died. I was driving my son home from school and were stranded without a vehicle. GM denied this being a known issue even though there is a TSB about this exact issue. They refused to replace my engine because I was outside my extended warranty. I had always performed the recommended maintenance on my vehicle at Chevrolet dealerships so it is all documented. I ended up paying to have a new engine put in my vehicle.