NHTSA Complaint #11540580 — 2018 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11540580 |
| Vehicle | 2018 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 142,732 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving 55 MPH, the vehicle made an abnormal rattling sound and there was fire coming from underneath the hood. There was no warning light illuminated. The contact stated that she immediately veered to the side of the road and exited the vehicle with her son. The contact stated that the fire died out before the fire department arrived. A fire department report was filed. There was no police report filed. There was no injury sustained. The vehicle was towed to the dealer, where it was diagnosed that a fractured rod in the engine block had caused the engine to explode, and the engine needed to be replaced. The dealer also informed the contact the fire had burned the electrical wiring. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover half of the repair. The failure mileage was approximately 142,732.
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