NHTSA Complaint #11540579 — 2017 HONDA CR-V

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11540579
Vehicle	2017 HONDA CR-V
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	June 1, 2023
Date Filed	August 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Started having trouble with the car just suddenly braking on the highway a few times but was able to disengage the ACC and take control of the car. A few times the entire radar system would shut down and I would take it into the dealer where they could find nothing wrong with the car even though by that time ACC would not work on the longest interval setting. Finally on a road trip in the beginning of August 2023 the entire radar system broke and could not be reset. I needed to replace the entire radar system for $1900 on a car that had less than 42,000 miles and is 5 years old!! Not to mention the danger in suddenly stopping on the freeway. I called Honda and they do not have a recall for this problem .... does someone have to have a terrible accident before a recall is issued. Not to mention the cost of replacing the entire radar system.

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