NHTSA Complaint #11540511 — 2017 LINCOLN MKZ

The contact owns a 2017 Lincoln MKZ. The contact stated that upon depressing the brake pedal, the brake pedal made an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the brakes had failed. The contact stated that the brakes had been replaced twice, including the rotors; however, the failure persisted. The contact stated that the vehicle had been taken to the independent mechanic several times for repairs. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.