NHTSA Complaint #11540506 — 2014 TESLA MODEL S
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11540506 |
| Vehicle | 2014 TESLA MODEL S |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My car developed a handling problem. I took it to Tesla service and they told me it was a bent tie rod. The part was ordered and I took the car back in to have it installed around a month later. However, they then decided it wasn't a bent tie rod and instead was an alignment issue. They did an alignment and told me the car was fixed. The car was not fixed. I have taken the vehicle in several more times and test driven with multiple mechanics/technicians. They all agreed that there is a handling issue but it doesn't seem that bad and they've seen much worse from other Teslas (implying it is an issue with other cars as well). At this point I am told there is nothing they can do to the car despite it being somewhat dangerous. The car pulls extremely hard to the left under acceleration and pulls to the right under deceleration. However, I have had an alignment done multiple times, I've put new factory spec tires and rims on the car and replaced all of the front suspension including bushings and control arms. At freeway speeds, if you accelerate to pass, the car will veer aggressively to the left towards possible oncoming traffic. Imperfections in the road cause the car to jump around in an unpredictable manner. Not only is my car dangerous but the technicians telling me they have seen this behavior in other cars is a huge cause for concern.
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