NHTSA Complaint #11540459 — 2021 TOYOTA RAV4 PRIME

Went to unplug my charger from 2021 RAV4 prime in May 2023 which was who installed this 220 outlet. He confirms the 220 outlet which was installed previous yr is safe, correcoutside in NH. I found handle of charger was extremely hot to touch and it would not release from car. Locked and unlocked vehicle again with key fob but still it would not release. Also attempted to lock /unlock using door switch with no success. Due to the extreme heat of charger at both ends I needed to get something to protect hand from heat. I unplugged charger from the 220 outlet installed by electrician for this car but the charger handle would not release from car until it cooled which took between 5- 10 minutes. Brought back electrician t for job and working but reported the charger was so hot the heat affected the plug.I am lucky the house and car did not ignite. I used my level 1 charger for next 2 months as I was still afraid of fire from the April hot level 2 charger on both ends incident. Eventually with electrician’s knowledge & comfort with this 220 outlet also knowing we have 2 electric boxes for load of house I purchased a new level 2 charging system in June. All has been working as expected. July I happened to see in my Toyota app a notice there is a safety recall for a potential fire risk. I was not sent any notice and lucky I saw this in the Toyota app. I called Toyota to report my incident there was no concern to make a report of my incident they only stated this fire risk is when charging below 41 degrees and they are hoping for Q4th 2023 fix. There was no concern for what if temps had dropped, financial burden it placed having to purchase new charging station, bringing out electrician again or that I live in North where temps are below 41 months at a time.I had this issue in May when temps were below 41 and haven’t charged below this temp since it’s summer. I do not dare charge overnight when electric supply is more economical as temps can drop.