NHTSA Complaint #11540390 — 2008 HONDA CR-V

Approximately six months to one year ago, a screeching sound was audible anytime I would lock or unlock the doors in my 2008 Honda CR-V. I researched the issue and found out that this vehicle has a known problem with its actuators, and that Honda was successfully sued in 2015 resulting in an extension of the warranty on the part. I inherited this vehicle from my grandmother, and I found out from Honda that she did in fact have the part replaced in 2015, yet it has started to fail again, and Honda is refusing to fix it. The problem is that this failure causes the doors to automatically relock themselves after being unlocked. Obviously, this creates a serious safety concern should it become necessary to exit the vehicle in the event of an emergency. I don't believe it should be the owners responsibility to pay to have this part replaced AGAIN after Honda replaced their defective part with an equally defective one.