NHTSA Complaint #11540342 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11540342
Vehicle	2018 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2020
Date Filed	August 23, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My touchscreen is malfunctioning. It does what it wants when it wants. Example- it makes my headrest flip up and down Turns the radio stations Turns the heat/air on/off Turns the heated/cooling seats on/off Backup camera doesn’t work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn’t working at that time Navigation doesn’t work half the time Volume works when it wants Can’t change radio stations sometimes

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