NHTSA Complaint #11540236 — 2013 NISSAN ALTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11540236
Vehicle 2013 NISSAN ALTIMA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Front passenger air bag warning lamp is illuminating signaling that the vehicle is not detecting an occupant in the seat. This is the second time this has occurred. The first time the sensor was replaced, (Pc214) NHTSA13V-069. It was covered under a safety recall in April 2013. I took the vehicle to Bowie Nissan, Bowie, MD and asked to have the sensor replaced at no charge as this is a safety issue. I provided the TSB from Nissan notifying the dealerships. The TSB reference number NTB19-071 September 12, 2019. I supplied the service writer a photo of the results of a diagnostic scan that stated occupant sensor was abnormal. The service advisor stated that it is a safety issue but they would have to charge a $189 diagnostic scan. If they confirmed the problem they would then make the repair and charge me the cost since it is not covered by Nissan. My car currently has mileage of 104,389 mile. I feel that this should be repaired by Nissan at no charge as this the second time this part has failed and that it is genuine safety issue. I feel that Nissan is dodging it responsibility to its customers and NHTSA.

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