NHTSA Complaint #11540211 — 2017 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11540211
Vehicle	2017 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	August 21, 2023
Date Filed	August 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I went to pick my child up from school, the escape was doing great went across the highway and the car shut down saying couldn’t find the key fob! I tried to crank the car back up to get out of the middle of the road so we wouldn’t get hit and the escape wouldn’t detect the Key Fob. We had a mechanic look at it. He thinks it is the body control module. This is a safety issue that my car quit without any warning at all and me and my child could have been hurt badly. This needs to be brought to someone’s attention cause this could happen to someone else. NO WARNING at all that my escape was going to come to a STOP and not crank!!! Very dangerous!!

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