NHTSA Complaint #11540169 — 2010 FORD F-150

The contact owns a 2010 Ford F-150. The contact stated while driving 40-50 MPH, the vehicle started jerking with an abnormal slamming sound coming from the transmission, but there was no warning light illuminated. While accelerating the vehicle operated normally. The vehicle was taken an independent mechanic who stated that the vehicle was experiencing a similar failure as TSB Number: 14-0153 and 16-0032. The contact was advised to contact the local dealer. The dealer was contacted and stated that there were no recalls under the VIN. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 125,000.