NHTSA Complaint #11540128 — 2023 GENESIS GV80
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11540128 |
| Vehicle | 2023 GENESIS GV80 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues
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